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DRB Systems Expands with West Coast Service Center
Coast-to-coast car wash innovation leader also adding people

AKRON, Ohio (March 28, 2017) - For the second time in eight months, DRB Systems has completed an expansion that adds significantly to its physical footprint, human resources and its service reach and response.
DRB Systems today announced it is opening a West Coast Service Center to provide sales and service support for customers throughout the western region of the United States. Today’s announcement follows DRB’s announcement in September 2016 that it had acquired Unitec, the Baltimore-based producer of advanced hardware and software for the car wash market.
The industry hailed the Unitec addition to DRB as a union that combined two innovative technology and production companies in the fast-growing automated car wash business. Today’s announcement extends the momentum all the way to the West Coast.
The new DRB service center will be located in the Los Angeles area. In addition to locations in Akron and Canton, Ohio, and Elkridge, Md., DRB Systems has sales and service personnel based in 10 states.
“Today we are thrilled to announce that customers from the Atlantic to the Pacific are completely covered by DRB and Unitec representatives who set the benchmark for industry knowledge, insight and expertise,” said DRB President and CEO Bill Morgenstern. “Our new Los Angeles-area location enables DRB Systems to more effectively deliver to West Coast customers on our commitment to serve them as the industry’s innovation leader.”
Morgenstern said the decision to open the West Coast Service Center is a direct response to the growing demand for first-tier support throughout the western states. The new service center is particularly well-situated to support the great growth that is occurring in the car wash industry in southern California.
He also indicated that DRB growth plans include additional sales, engineering and technical personnel in the Akron and Canton locations. “We expect to grow our workforce by approximately 25 percent this year,” Morgenstern said. “We are adding human capacity as well as technological and physical capacity to support our West Coast growth.”
As he indicated in the September announcement of the Unitec acquisition, Morgenstern says the expanding DRBorganization continues to be far more than the simple sum of its parts. He noted DRB and Unitec today are better equipped to deliver high-energy support and service, and every day the organization gets stronger and more nimble.
Together, DRB and Unitec employ nearly 300 people serving a combined install base of more than 14,000 car washes. The organization is positioned to serve literally every car wash segment in the United States with superior technical and production capabilities. The companies are dedicated to continuing their leadership in new product innovation and support infrastructure, with the West Coast service center and growing workforce embodiments of that commitment.

DRB Systems (Akron, Ohio) for more than 30 years has been the leading point-of-sale software and business solutions company in the car wash industry, providing technology and marketing support to enhance customers’ experience and operational efficiency.  DRB Systems provides “KNOW-HOW” to unlock the hidden potential that car wash operators need to enhance their businesses, revenues and lives. See www.drbsystems.com.

Unitec (Elkridge, Md.) founded in 1983, is a high-performance manufacturer of advanced hardware and software solutions for the car wash market. Unitec products combine state-of-the-art technology, user-friendly operations and dependable, rugged construction. Unitec’s staff is dedicated to unsurpassed customer service, advanced product design and superior quality standards. See www.startwithunitec.com.

Unitec Headquarters
7125 Troy Hill Drive
Elkridge, MD 21075
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