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About DRB In-Bay Solutions

DRB In-Bay Solutions, formerly Unitec®, is a division of DRB™. For over a third of a century, DRB supported – and often drove – an era of unprecedented growth in the car wash industry with point-of-sale and wash optimization software, hardware and services. Now as a masterbrand that includes DRB In-Bay Solutions, DRB Tunnel Solutions (formerly DRB Systems®), Suds Creative and Sage Microsystems, that tradition continues. The DRB team works together toward a singular goal: To help car wash and quick lube operators squeeze every ounce of profitability out of their investments.

For the unattended and C-Store car wash segment, DRB In-Bay Solutions fulfills that promise with:

Data insights and solutions that predictably drive throughput and revenue

Established in 1983 as Unitec Electronics, DRB In-Bay Solutions has established partnerships with numerous top retail players, giving us one of the largest install bases in the nation. This gives us an unrivaled wealth of data insights and expertise we can leverage for car wash growth. We deliver this through a suite of products and solutions that includes Uptime Solutions™, the Director® data-based management system, our advanced marketing tools and Fuel Up, our upcoming offering from Suds Creative for the C-Store car wash market.

Reliable, intuitive software and hardware innovations  

While uniting under the DRB masterbrand, we’ve retained the Unitec brand to refer to the reliable software and hardware solutions the Unitec name is known for. These solutions have a reputation of being “plug and play,” so much so that that we’ve been able to secure the leadership position in the C-Store industry. In 2021, we will be launching Patheon, our new software platform, to the unattended and C-Store market. Using ongoing UX/UI studies to inform its design and architecture, Patheon will be the most intuitive system on the market, enabling operators to unlock insights, influence actions, elevate the user experience and optimize their businesses.

Best-in-class support team that is passionate about keeping car washes running

From our long-tenured sales experts through our highly vetted technical support team, we’ve earned the reputation of following up and following through. The depth of our expertise allows us to drive long-term ROI for our customers. We partner with certified Distributors, providing them with training and support for everything from simple tasks  and installation to diagnosing the most complex issues in the field. To complement the service our Distributors provide, we have expanded our technical support to provide direct Operator Support with three different levels of phone support available.

Visit the Other DRB Brands

Trusted by more top 50 conveyor car wash chains than all other technology providers combined, DRBTunnel Solutions is the proven partner to provide the technology and solutions that tunnel car wash operators need to achieve long-term growth. Suds Creative is a data-driven, consumer behavior company dedicated to optimizing revenue for car washers across the United States. Sage Microsystemsis a leading provider of point-of-sale and business management solutions to the quick lube industry.

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In-Bay Solutions
7125 Troy Hill Drive
Elkridge, MD 21075
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