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Technical Support


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Portal® TI+

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Technical Support

Site Owners

Unitec provides troubleshooting and equipment assistance to Site Owners using our online scheduler tool.  

Schedule an Appointment

Site Operators requiring immediate assistance should contact their Unitec authorized Distributor.  

Distributors

Unitec offers technical support to our Distributors with everything from guidance on simple tasks to diagnosing the most complex of issues with your technicians in the field.  Our Technical Support Department is made up of the best and brightest technicians, who are hired for their customer service skills and previous work experience with payment kiosks.  

Contact Us

Call 443-561-1200 press #2 when prompted or email non-urgent requests and questions to techsupport@StartwithUnitec.com.

Hours

  • Monday through Friday from 8:30 am - 8:00 pm Eastern.
  • Emergency weekend support (for Distributors): Saturday and Sunday from 8:30 am - 5:00 pm Eastern by calling 443-472-5723.  Please email non-urgent requests and questions to techsupport@StartwithUnitec.com.

 


Unitec Headquarters
7125 Troy Hill Drive
Elkridge, MD 21075
443-561-1200
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